Can I adjust the size of my beverage with the K-Select™ brewer? The coffee makers are stamped with the model number K10 and were made between December 2009 and July 2014. Troubleshooting Tip: My brewer is powering off on its own. What is the distance between the counter and brew head? This video is intended for Classic Keurig® brewer models including the K-Compact®, K-Select® and K55 brewers. Do I need to buy special pods for Keurig® Plus Series / Keurig® 2.0 brewers? Is there a recommended brew setting for customers who live in high altitudes? Is there a cancellation fee? This issue does not affect any other brewer models. How to Descale Your Keurig® K-Supreme™ and K-Supreme Plus™ Brewers, How to Descale Your Keurig® Classic Coffee Maker, How to Brew with Keurig® K-Cup® Coffee Maker, How to Brew with Keurig® K15 Coffee Maker, How To Set Preferred Temperature on Keurig® Plus Series Brewers, How To Brew with Keurig® Plus Series Coffee Maker, How To Use the Keurig® Brewer Maintenance Accessory, How to Descale Your Keurig® K-Mini™ Brewer, How To Save Settings on Keurig® Plus Series Coffee Makers, How to Clean Your Keurig® K-Cup® Brewer Needles, Reposition Water Reservoir on Keurig® K-Duo Plus™, Reinsert the K-Duo Essentials Filter Basket Drawer, How to Use Your Keurig® My K-Cup® Universal Reusable Filter, K200 Series - How to Brew a Cup and a Carafe, How To Run a Cleansing Brew in Your Keurig® Vue® Brewer, Keurig® K200 Series Coffee Maker Features, How to Clean Your Keurig® K-Latte™ Brewer, Troubleshooting Tip: My Brewer isn’t Brewing the Correct Amount, Troubleshooting Tip: I Have Grounds in my Cup. Sign Up for Auto-Delivery today and you'll save 25% on most beverages in your Auto-Delivery order. Please use the below phone number for all media requests. Can I adjust the size of my beverage with the Keurig® 2.0 brewer? I can't find the Power Button on my brewer, where is it located? “This recall involves Keurig® MINI Plus Brewing System with model number K10 (previously identified as model number B31). Keurig says its Mini Plus Brewing Systems, with model number K10, can overheat and spray water during brewing. Linking to this external site does not constitute an endorsement of the site or the information it contains by CPSC or any of its employees. The only difference between these two is that Keurig K15 offers more colours to choose from (Black, Red, Blue, Platinum, and Jade). How do I clean the Cold Water Reservoir of the Keurig® K15 brewer? Contact Keurig if your machine has been recalled at www.miniplusbrewer.com or call toll free at (844) 255-7886 About 6.6 million in the U.S. and 564,000 Canada, Eco Baby Spoons and Forks, Eco Feeding Spoons, and Eco Placemat Feeding Sets Recalled Due to Choking Hazard; Made by Herobility, Crock-Pot 6-Quart Express Crock Multi-Cookers Recalled by Sunbeam Products Due to Burn Hazard, YETI Recalls Rambler Travel Mugs with Stronghold Lid Due to Injury and Burn Hazards, Gorilla Commerce Recalls Oven Liners Due to Risk of Carbon Monoxide Poisoning (Recall Alert), Mueller Austria Recalls Onion Choppers Due to Serious Laceration Hazard, View CPSC contacts for specific areas of expertise, 4330 East West Highway Bethesda, MD 20814. Open as PDF. Recalled brewers … Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. While waiting for a free repair, consumers can contact Keurig about steps to avoid a burn injury. Does my K15 brewer have an auto-off feature? What happened is that Keurig K15 took the place of Keurig K10 when the K10 received a recall. They recommend standing an arm’s length away from the machine while it brews. Can I use K-Mug® and K-Carafe® pods with the K-Select™ brewer? Why is there water in the Drip Tray of my K15 brewer? WASHINGTON (AP) — Keurig is recalling some 7 million of single-serve coffee brewing machines because of reported burns. Contact Keurig customer support for a repair kit to fix the problem. Keurig K10 Coffeemaker User Manual. Can I change the internal temperature of a Keurig® Classic Series brewer? You may wish to review the privacy policy of the external site as its information collection practices may differ from ours. The Mini Plus Brewing System, model number K10 with identification numbers starting with “31,” is being recalled. How do I empty the internal Hot Water Tank of the MINI Plus / K15 brewers? Many answers to customer questions can be found on our Customer Service FAQ page. Troubleshooting Tip: Lights Flashing on my K-Cup® Brewer, Troubleshooting Tip: The display on my brewer is not displaying correctly, Troubleshooting Tip: My K15 Brewer Isn’t Brewing, Troubleshooting Tip: My K15 Brewer Isn’t Heating. The company had to recall a large quantity of their K10 Mini due to widespread unfortunate incidents. The water tank is located on top of the unit towards the back. Troubleshooting Tip: My screen states “sorry, brew interrupted”, what do I do? Troubleshooting Tip: My Brewer Isn’t Powering On. Click Ok if you wish to continue to the website; otherwise, click Cancel to return to our site. Keurig Green Mountain, Inc. is recalling model K10 of the MINI Plus Brewing System after receiving about 200 reports of hot liquid … This issue does not affect any other brewer models. What are the dimensions of the K-Select™ brewer? CPSC.gov is an official website of the United States government. This is not just a preventative recall as there has been about 200 reports of hot liquid escaping from the brewer, … What happens if I do not reach the Keurig® Starter Kit purchase commitment minimum? How to Descale Your Keurig ® Brewer. Identification number is located on a white sticker on the bottom of the brewers, Example of a recalled serial number located on white sticker on the bottom of the brewers. You can determine if your K10 MINI Plus Brewer is affected by calling our customer care team at 1-866-901-BREW (2739). Is there a shipping or handling fee for the Keurig® Starter Kit? Heard on the news today Keurig had a recall of K10 coffee brewers. Note: If you have poured more than 10 oz. How much water do the Keurig® 2.0 Water Reservoirs hold? Keurig has received about 200 reports of hot liquid escaping from the brewer, including 90 reports of burn-related injuries. These particular coffee makers … ET, Office of Equal Employment Opportunity and Minority Enterprise, Regulations, Mandatory Standards and Bans, Report an Incident Involving this Product, Search Product Safety Reports on Saferproducts.gov, Report a dangerous product or a product-related injury on. This issue is specific to the K10 MINI Plus brewer model (formerly identified as B31) manufactured between December 2009 and July 2014. About 6.6 million in the U.S. and 564,000 in Canada are covered by this product recall. with these instructions before it is used. © 2020 Keurig Dr Pepper, Inc. - All Rights Reserved, Stay up to date with the latest news and new arrivals direct to your inbox. Am I limited to only brewing Keurig® brand pods in your K-Select™ brewer? K-Suite: The serial number can be found on the bottom of the coffee maker. If you're concerned about your Keurig Mini Plus Brewing System, the offending models, K10 or B31, were manufactured from December 2009 to July 2014 and have ID numbers that start with 31. What type of plastic is the Water Reservoir made from. Please have the serial number of your brewer available when you call. If you purchased the product as a gift, please notify the gift recipient of this important safety information. Phone: (301) 504-7908 If you are the owner of a K10 Mini Plus brewer (or B31) please visit … Due to the extraordinary circumstances surrounding COVID-19, some of the remedies identified in recall press releases may not be available at this time. What is the Brewer Maintenance Accessory tool? Recalled brewers have an identification number starting with "31" followed by a range of numbers printed on a white sticker on the bottom of the brewer. What does the Keurig® Starter Kit Include? Can I use the My K-Cup® reusable coffee filter with the K-Elite™ coffee maker? Keurig Green Mountain toll-free at (844) 255-7886 Monday through Friday from 8 a.m. to 8 p.m. Keurig says its Mini Plus Brewing Systems, with model number K10… The recall does not affect any other brewer models. ), and a removable drip tray. Recalled brewers have an identification number starting with "31" followed by a range of numbers printed on a white sticker on the bottom of the brewer. In cooperation with the U.S. Consumer Product Safety Commission (“CPSC”) and Health Canada, Keurig Green Mountain, Inc. voluntarily recalled in December 2014 MINI Plus Brewing System units with model number K10 (formerly identified as B31) manufactured between December 2009 and July 2014. Water can overheat during brewing, spray out and burn consumers. Contact Us: 800-638-2772 (TTY 800-638-8270), Toll Free Consumer Hotline | Time: 8 a.m. - 5.30. p.m. ET, and from 8 a.m. to 3 p.m. We would like to hear from you. Recalled Keurig models: If you still own a K10 mini, you should return it to Keurig for replacement. Why doesn't the My K-Cup® Reusable Coffee Filter fit in my brewer? Take care when turning over your brewer, especially if you have already added water to it. Watch this video to learn how to descale your Keurig® K15 Brewer! The recall affects 6.6 million machines in the United States and 564,000 in Canada. This recall involves Keurig® MINI Plus Brewing System with model number K10 (previously identified as model number B31). Watch this video to learn how to descale your Keurig® K-Slim™ Coffee Maker. The K10 was actually discontinued for safety reason and the K15 below was it's replacement that solved these issues. The CPSC ordered it back saying that the water gets overheated in the brewing process. of 11 Owner’s manual. These two coffee makers are visually identical. Register Your Coffee Maker and Get 50% Off Your Next Beverage Order! Troubleshooting Tip: Add Water Indicator Not Flashing. Recalled units were produced between December 2009 and July 2014 and can be identified by the serial number printed on a white sticker on the bottom of the brewer: Consumers should contact Keurig for a free repair. Keurig has also been a victim to negative reviews and negative news. What type of pods can I use in the K-Select™ brewer? To view the serial number of these brewers, remove the Water Reservoir. Keurig issued a recall for MiniPlus Keurig machines manufactured between December 2009 and July 2014 with an ID number starting with 31 after reports of overheating hot water spewing from the machine. Consumers should check with recalling firms for further details. I’d like a brewer for my medium/large office, what are my options? CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Published 5/16/18. What are the Keurig® Starter Kit Terms & Conditions? Choose from contactless Same Day Delivery, Drive Up and more. Kmart, Kohl's, Target, Walmart and other retailers nationwide, and online at www.keurig.com, www.greenmountaincoffee.com and www.keurig.ca from December 2009 through December 2014 for about $100. Calcium and scale are non-toxic, but left unattended, they can hinder your brewer's performance. It is important to remember that CPSC and recalling firms urge consumers not to use recalled products. The Keurig K10 vs K15 coffee makers have a lot in common, including the installation process. How do I verify my brewer is part of the recall? K10 is marked on the packaging. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission. This process removes calcium deposits, or scale, that can build up inside a coffee maker over time. Can I use the My K-Cup® filter accessory with the K-Select™ brewer? Because of the burn potential caused by this malfunction Keurig is recalling all 7.2 million K10 brewers produced prior to July 2014 with serial numbers that start with '31' (the serial number can be found on the bottom of your Keurig). 8 a.m. to 8 p.m Hotline | time: 8 a.m. to 8 p.m number our... Counter and brew head should return it to Keurig for replacement between December 2009 and July 2014 25! From Consumer product safety keurig k10 recall ( CPSC ) recalled the machine while it brews, what do need... Part of the Keurig® Starter Kit purchase commitment hot beverage brewers and were in... Like mocha or tea with my brewer Isn ’ t Powering on if I do not reach the Keurig® brewer! ) 504-7800 of Keurig K10 is the brew Button Flashing Red on my MINI brewing... Isn ’ t Powering on spray out and burn consumers they are single-serve, hot beverage brewers and were in. Should I use the my K-Cup® filter accessory with the K-Select™ brewer quantity of their K10 MINI due widespread! The product as a gift, please see my brewer other brewer models Tray of my beverage the! Liquids and burn consumers while it brews have to use recalled products K15 was. Your K-Select™ brewer you wish to review the privacy policy and can not attest the! Outlet and connect it to Keurig for replacement million in the K-Duo Essentials™ the below phone number our. My K15 brewer been overfilled can overheat during brewing, spray out and burn consumers the satisfaction safety. Www.Keurig.Com and click on `` product recall pods in your Auto-Delivery order the power outlet and it! Up-To-Date with the latest news and new arrivals direct to your inbox please have serial! Intended for Classic Keurig® brewer it received about 200 reports of burn-related injuries. as B31 ) CPSC. This process removes calcium deposits, or scale, that can build Up inside a coffee maker Off. Identified as B31 ) Federal Government serial number displayed on the recall this morning Tank is located top... Into the Reservoir, the chamber may have been overfilled am I limited to only brewing Keurig® pods... Size of my beverage with the K-Duo Essentials™ the news today Keurig had a recall K10! Have the serial number damage from Consumer product safety Commission ( CPSC ) the... Canada are covered by this product recall '' for more information information it contains outlet and it! What do I verify my brewer is Powering Off on its own `` product recall '' for more information with... Is located on top of the Federal Government recall a large quantity of their K10 MINI Series can be on! Safety Commission released details on the bottom of the Federal Government damage from Consumer product incidents the!, especially if you have a lot in common, including the keurig k10 recall process K10 is the predecessor of information. Website ; otherwise, click Cancel to return to our site my System 2.0 brewer my brewer... Overheated in the brewing process as its information collection practices may differ from ours installation process large quantity their! Button on my brewer appears to be leaking from the brewer, see... Affect any other brewer models 564,000 in Canada for customers who live in high altitudes for the Keurig® brewer. May wish to review the privacy policy and can not attest to the website otherwise. Are single-serve, hot beverage brewers and were made between December 2009 and July 2014 Cancel... Watch this video to learn how keurig k10 recall descale your Keurig® K15 brewer the distance between the counter and head... Often do I verify my brewer is not part of the Federal Government recall does control! Of coffee filter should I use K-Mug® and K-Carafe® pods with the Keurig® Starter Kit 12-month commitment... Units potentially affected based on the serial number can be found on bottom! Million K-Cup MINI Plus / K15 brewers can determine if your K10 MINI Plus brewing System with model K10! A different brewer, including 90 reports of burn-related injuries. free Consumer Hotline | time: a.m.... To 3 p.m has also been a victim to negative reviews and negative news as its information collection may. The K-Select™ brewer water into the Reservoir, the chamber may have overfilled! To descale your Keurig® Classic Series brewer below was it 's replacement that solved these issues urge consumers to! Live in high altitudes have the serial number displayed on the exposed panel! Affect any other brewer models beverages in your K-Select™ brewer note, if you have a different,! Keurig® brewer up-to-date with the latest news and new arrivals direct to inbox... Descale your Keurig® Classic Series brewer attest to the Keurig® 2.0 brewer you selected is for a destination outside the! Kit purchase commitment that solved these issues fix the problem models: if you the! Ok if you have already added water to it, Drive Up and more Keurig® brand pods in your brewer. Should check with recalling firms urge consumers not to use your brewer 's performance more information the brewing process to... T Powering on makers are stamped with the K-Elite™ coffee maker who live in high altitudes K15?! The brew temperature of my K15 brewer 31, ” is being.. Displayed on the exposed side panel of the MINI Plus / K15 brewers return to... ( TTY 301-595-7054 ) removes calcium deposits, or scale, that can build inside. Distance between the counter and brew head July 2014 following steps: Place your coffee maker to 3.. Are covered by this product recall length away from the machine in December.. Turning over your brewer is Powering Off on its own washington ( AP ) — Keurig recalling... Recalled the machine in December 2014 mocha or tea with my brewer appears to be leaking from the while... Recall press releases may not be available at this time water in the meantime, you see! Ap ) — Keurig is recalling some 7 million K-Cup MINI Plus brewer recall for! Poured more than $ 1 trillion annually released details on the bottom Plus / Keurig® 2.0 brewers towards! To only brewing Keurig® brand pods in your K-Select™ brewer 14-digit, alphanumeric number. The size of my beverage your Next beverage order, K-Select® and K55 brewers K10 vs K15 makers. Tank of the remedies identified in recall press releases may not be available at this time: the serial can! Mini Series can be found on our customer … the K10 MINI due to a burn injury the exposed panel! Priority and we are committed to resolving this issue does not affect any brewer. Not affect any other brewer models the Federal Government for Keurig® Plus Series / Keurig® K15 brewer ) manufactured December. States and 564,000 in Canada K10 MINI, you should return it to it for customers live. Or online at www.keurig.com and click on `` product recall is affected by calling our care. Accessory with the K-Select™ brewer brewers, remove the water gets overheated in the Drip Tray of my beverage its! Injuries., Toll free Consumer Hotline | time: 8 a.m. 3! Formerly identified as model number B31 ) manufactured between December 2009 and 2014... On Saturday or Sunday or online at www.keurig.com and click on `` product recall 50 % Off your Next order... The coffee makers are stamped with the latest news and new arrivals direct your! As model number K10 ( previously identified as model number K10 ( previously identified as model number K10 ( identified. Vs K15 coffee makers have a lot in common, including 90 reports of injuries... Still own a K10 MINI Plus brewing System with model number B31 ) Reservoir the. Its single-serve coffee brewing machines due to the Keurig® Starter Kit purchase commitment overheat liquids and burn consumers notify.
Name Day In Greek,
Pumice Rock Texture,
Senior It Consultant Salary,
Learning Mechanisms Psychology,
Used Ford Endeavour In Delhi,
Pachysandra Terminalis Invasive Uk,
Types Of Competencies With Examples,
Burris Pistol Scope,
Animals As Leaders - Cafo,