Whether we notify you about an overpayment or your office identifies it, we provide simple steps to refunding. Finding correct claim submission address based on state •Enter the member ID number exactly as it appears on the ID card. A key factor in getting claims processed in a timely manner is correct claims submission. Aetna Dental works with ClaimConnect TM offered by EDI Health Group (EHG) to provide easy access to check patient eligibility, file a claim, check claim status, view patient rosters and Electronic Remittance Advice. P.O. * First Name Colorado, Connecticut, District of Columbia, Delaware, Iowa, Illinois, Indiana, Kansas, Kentucky, Massachusetts, Maryland, Maine, Note: Aetna Senior Supplemental Insurance own and/or administers, Aetna HMO-Based plans and Medicare advantage plans, Use the phone number on the member ID Card, BRCA genetic testing (precertification and. Paper claims submission Mail to: Aetna PO Box 981106 El Paso, TX 79998-1106 Submit all paper claims for covered services as soon as possible using an Aetna claims form or by using the standard CMS-1500 or UB-04 form. (610) 391-1700 ext 17763 - from overseas. Aetna.com works best with Internet Explorer 11 and above, and does not work in compatibility mode. Instead of a plastic ID card, your patients may give your office: Please accept these alternate formats. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. Contact us form Our address is: Aetna Better Health of Florida 8200 NW 41st Street, Suite 125 Doral, FL 33166. When submitting claims to our plan, use the Provider ID number 128CA for both CMS 1500 and UB 04 forms. 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. Email: AetSSIinformation@aetna.com. Phone and Address: Customer Service P: 877-480-4161 Mail Aetna, Student Health 151 Farmington Avenue Hartford, CT 06156. ... Claims – if you have questions about claims, contact the Provider Service Center (see list below) Credentialing - 1-800-353-1232; Contact us - Small group. For language services, please call the number on your member ID card and request an operator. Yes For your convenience, we have a single post office box for claims and specialty authorization submissions. Claims Address. Claims Mailing Address. We pay based on “usual and customary charges.”, Aetna Medicare nonparticipating provider information. Do you have Aetna insurance through an employer or are you a Medicare member? Aetna Better Health of Florida values the quality care that health care providers give to our members, and it’s our goal to provide prompt reimbursement for those services. Phoenix, AZ 85082. Box 281067 Atlanta, GA 30384-1067 All other policyholder correspondence: ACI/CLI P.O. Get tools and guidelines from Aetna to help with submitting insurance claims and collecting payments from patients. You can get a patient's digital member ID card by submitting an eligibility inquiry on our secure provider website, or through Availity. Things to remember 1. They also cost less than manual ones. 888-702-3862. You can also mail hard copy claims or resubmissions to: Aetna Better Health of California Claims and Resubmissions P.O. BCBS ALPHA NUMERIC PREFIX LIST A2A to Z9Z, Denial Code CO 4 – The procedure code is inconsistent with the modifier used or a required modifier is missing, Denial Code CO 18 – Duplicate Claim or Service, Denial Code CO 16 – Claim or Service Lacks Information which is needed for adjudication, Denial Code CO 22 – This care may be covered by another payer per coordination of benefits, Denial Code CO 24 – Charges are covered under a capitation agreement or managed care plan, Denial Code CO 29 – The time limit for filing has expired, Denial Code CO 50 – These are non covered services because this is not deemed medical necessity by the payer, Denial Code CO 97 – The benefit for this service is Included, Denial Code CO 109 – Claim or Service not covered by this payer or contractor, Anthem Blue Cross Blue Shield Customer Service Phone Numbers for Providers, United Healthcare Customer Service Phone Numbers, Healthfirst customer service phone number, claim and appeal address, Medical Billing Terminology of United States of America, What is Explanation of Benefits of Health Insurance in Medical Billing. Mail this completed form and your original receipts and itemized bills to the medical claims address on your Aetna Medicare member ID card. Banner|Aetna is an affiliate of Banner Health and of Aetna Life Insurance Company and its affiliates (Aetna). For all Aetna Voluntary Plans and Limited Benefits Insurance Plans (formerly Aetna Affordable Health ChoicesSM plans), use Po Box 14079, Lexington, KY, claims mailing address and the payer ID is 57604. Aetna Signature Administrators (ASA) enables us to extend our services to additional plan sponsors with PPO plans. Claims. For other language services. Claims address Aetna P.O. Lexington, KY 40512. If you missed Open Enrollment, please contact your HR representative immediately. Links to various non-Aetna sites are provided for your convenience only. Contact Aetna to get the answers you need as a health care professional. If you prefer to contact Member Services with this public form, please complete the information below. Member Services (benefit/claim questions) (800) 784-3991- United States. PO Box 60938. ID cards can be saved and printed. Or you can fax this completed form, your original receipts and itemized bills to 1-866-474-4040. Box 63578 Phoenix, AZ 85082-1925 * = Required Fields. Your email address will not be published. >, Convenient tools and guidelines to help you get paid faster. El Paso, TX 79998-1106. 1) Colorado - CO. 2) Connecticut - CT. 3) District of Columbia - … Aetna Inc. P.O. Learn how to change your browser settings to enable Javascript. 24-Hour Nurse Line. This Aetna phone number is ranked #6 out of 13 because 36,156 Aetna customers tried our tools and information and gave us feedback after they called. Click Become An Agent if you are interested in taking advantage of our sales opportunities. Contact Us. Email**: AetSSIPHS@aetna.com Mailing Address for RENEWAL PREMIUMS ONLY Lockbox Services P.O. Required fields are marked *. Aetna Address for Filing Claims. You are now leaving the Aetna Dental Web site and linking to ClaimConnect*. Electronic claims should be submitted to Aetna Better Health through Emdeon using payer ID 38692. See more ways to contact Aetna Select an option below Request a call Email Aetna Attend a meeting Aetna's mailing address Request an information kit Are you looking for information on a new plan or your current plan? In order to have the best experience on Aetna.com, Javascript needs to be enabled. November 12, 2020. Box 981106. See your savings from electronic transactions, Some of our plans pay for services from doctors who are not in our network. Member Services - HMO. Submitting your claims electronically is quick, convenient and easy. Do you have Aetna insurance through an employer or are you a Medicare member? Aetna's 800-962-6842 Claims Department Number. You can reach us at: 1-855-722-9076 (TTY: 711) El Paso, TX 79998-1107. You can mail paper claims to Aetna Better Health at the following address: Aetna Better Health. Our mailing address. Aetna Dental Encounters. Medicare Helpline & Website - Get general or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare coverage. Box 14530. And send precertifications and referrals. Box 981106 El Paso, TX 79998-1106. Recourse if a claim is denied. Box 14770 Lexington, KY 40512-4770 ACC Phone: (866) 951-0653 Fax: (833) 659-1166 Email**: AetSSICOMP-Claims@aetna.com ACC Final Expense P.O. The address to which Aetna claim forms should be sent is as follows: Aetna Inc. P.O. States with Abbreviation List. This question helps us get you to the correct log-in screen. For additional information contact Medicare or the Social Security Administration. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). P.O. Phone number. Our mailing address. Choose the option that works best for you. Submit Medicare Supplemental Claims at below address: For Aetna Signature Administrators® plans, Aetna Workers’ Comp Access® plans, Meritain Health® and Schaller Anderson (Medicaid), refer to the member ID card. Box 981543 El Paso, TX 79998-1543 USA. Aetna Dental works with ClaimConnect TM offered by EDI Health Group (EHG) to provide easy access to check patient eligibility, file a claim, check claim status, view patient rosters and Electronic Remittance Advice. Get timely payments with electronic coordination of benefits (COB) when a patient is covered under more than one insurance plan. Check eligibility and claims status. You can also log in to your secure member website to find a phone number that will direct you to a representative who is more familiar with your specific coverage. Each insurer has sole financial responsibility for its own products. If you missed Open Enrollment, please contact your HR representative immediately. Aetna Claims. Submit Medicare Supplemental Claims at below address: Aetna … Aetna members, you can Log in or Register for the Aetna Navigator secure member website to manage your benefits--view claims, find a doctor, check eligibility information, order ID cards and more--and contact us in a secure environment. ID cards, Claims & Eligibility Questions,Precertification/Claim Assistance. You can also contact Medicare or the Social Security Administration. 'S digital member ID card, your patients may give your office: please accept these alternate.... To: Aetna Better Health from electronic transactions, Some of our sales opportunities on. Institutional UB04 claims insurance plan notify you about an overpayment or your office: please these! Aetna Dental Web site and linking to ClaimConnect * much your patients will owe for an office visit,.. 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