Shop our newest arrivals including matching sets, tops, dresses, jeans, bodysuits, skirts & more. Our agents are ready to assist you with any questions or concerns you may have, including information about refunds and placing and tracking orders. I requested expedited shipping so I would receive my items promptly. So for €70 worth of clothes I paid €45 on taxes - just go to Penney’s instead! I was surprised by the free shipping offers. How is that possible?? Horrible quality, and awful customer service. I suggest not doing business with them unless you want unneeded stress. At this point I'm thinking of filing a small claims suit or getting a bunch of people together for another class action lawsuit against them. Something needs to be done this is ridiculous. My thing is they had a glitch in the system and it charge me twice for an item and I called them and the only thing they have to offer is to pay for the return and they’ll issue store credit. But when I check FN website it’s in transit was sent to Long Island city and moved to Brooklyn been stuck there since the 16th and I live in Brooklyn I’m not understanding why I’m getting information from FN and usps aren’t matching up it’s now 12/22 . It doesn't sound like a lot of money but what's mine is mine. DO NOT BUY FASHION NOVA! Don't EVER order from Fashionova. Fashion Nova is an American based company operating from Los Angeles and five other main locations in California. They should be ashamed of themselves scamming people especially during a pandemic and at Christmas time. NOT WORTH IT. I would not advise. They didn’t claim my duty fees I paid them, so I have to pay them twice. Fashion Nova Reviews. AND I’ve already paid the customs charges. I highly suggest also that everyone that was scammed from this company go to your credit card company or news or social media and better BBB and put in a complaint. Spend your money with companies who appreciate your business and avoid FASHION NOVA!! No one has gotten back to no refund, no clothes. Cheap & affordable fashion online. They have charged me taxes but yet no paid it. Now that I know this is going on all over the world I will print all these reviews and send them to my news for even more proof. My thing is they had a glitch in the system and it charge me twice for an item and I called them and the only thing they have to offer is to pay for the return and they’ll issue store credit. Shipping was actual clothing is nothing like the pictures. Clothes are garbage, I got 9 things and have to pay almost $400. Will be returning my items. I’m so mad right now ! They use some off-brand shipping company and create 'tracking numbers and slips' but NOTHING IS EVER DELIVERED - THIS IS A SCAM!!! Over 1,800 shoppers on TrustPilot have provided Fashion Nova clothing reviews, matched by over 1,400 on SiteJabber. A free inside look at company reviews and salaries posted anonymously by employees. I wish I had read these reviews before I purchased from Fashion Nova! Fashion Nova is R A C I S T Even though their work force is mostly Hispanic due to the area the office is in and unfairly these minorities so low. After doing this Fashion Nova reached backed to my credit card with information on how they considered the claim valid. I called their customer service line, but it ran me on a loop and didn't connect me with a human asking me over and over to input my zip code. Same Fashion Nova Cyber Sale Like the rest I ordered and nothing, they website say onelivex has my package I contacted them and was told they do not and escalate to fashion nova I did exactly that with no response I followed up for 3 days and nothing, SO I called my damn bank F Fashion Nova. I am assuming they want to keep the goods and my money... Not even worthy of 1 starI bought some clothes a year ago about $30.00 worth. fashionnova.com I get that with Covid and now the holidays some companies are having shipping issues but I've gotten packages from Pakistan and China in 7-10 days and in this case, all I wanted was a tracking number but the package was never shipped. But there is no update telling me where it is. I ordered my daughter clothing for Christmas and because I live in Canada I’m paying in US funds so I paid all together five hundred dollars. Then I used it to order from Fashion Nova and I can safely say, this app is the best ever. I placed my order on 12/6, got an email saying my items were ready to ship on 12/12 and was told … Two days until Christmas and I have nothing for my daughter. It wasn't until I turned to YouTube to listen to other people's reviews to realize that many other people have been scammed by Fashion Nova as well. They had stores that were open in Cumberland and as … Initial FashionNova complaints should be directed to their team directly. I want my $30.00 back and a genuine apology. For further context, I am in the UK. Cheap & affordable fashion online. I understand Covid & during the sale things can get backed up but this is ridiculous. I confidently placed an order last week due to the caption on their website that said, if you order by today you will receive your order before Christmas and it's free shipping. Fashion Nova ships its products to more than 200 countries worldwide. I'm more upset because I ordered this a month ago and Christmas is in 2 days and i have nothing to give them . © 2020 Trustpilot, Inc. All rights reserved. After 3 weeks of going back and forth with them they said they would issue me a reship for overnight shipping. It's so frustrating! Fashion Nova is the top online fashion store for women. When I placed the order I was told I would receive it in 4 days. Cheap & affordable fashion online. Fashion Nova is the top online fashion store for women. I'm short 200 and no gifts for the boys tracking said it was in Jersey for like 2 weeka and then aston pa for another 2 weeks and nothing else. I placed my order on the 3rd of this month, I didn't receive a tracking number until the 17th and a day later it said my order will be here on the 21st. I’ve shopped a lot with FN over the years and never had a problem I also realize a lot of packages aren’t being delivered on time but this is ridiculous.btw if u attempt to write anything about ur experience and it’s negative on their IG page it’s quickly deleted . Paid more for express shipping and also paid my taxes on checkout. It is not December 23rd almost a month and i have written emails called the number chatted with the stupid bot and nothing no one answers. Did they do that? I never received the clothes, nor did I receive any updates of the whereabouts of my clothes. I'm really satisfied customer!!!!!!! Upon arrival they have been sent separate and I had to pay £15.11 per package to the Royal Mail. Very happy with this purchase and return policy Managed to get refundOrder took three weeks to arrive. The worst thing is the influencers who do brand deals with them, promoting a con!!! In other words this site is a SCAMMM. Items sent separate. I spent 200 o didn't really have to make sure my boys had some gifts under the tree. It’s a rip off.they don’t reply to emails and the customer service is computer and it’s saying they can’t find my order.I emailed themAbout 6 times and no response I sent themProof of everything . I ordered over $300 of clothing from Fashion Nova that was shipped through LaserShip. Fashion Nova; Ask the Community; I need to know do they really do 2 day shipping? Y’all so busy trying to promote but in the end no one will buy because you’re slow and have no workers. PrettyLittleThing Part of the Boohoo family, Pretty Little Thing is a great one-stop shop for lovers of Fashion Nova. Today is the 10th and I have tried Fashion Nova's customer support on their Twitter's FashionNovaHelp page and have received NO RESPONSE. I would give this company 0 stars if I could. Donbuy anything from them! The whole site is false advertising. I need to pay extra 15£ which I have already f*king payed when I ordered my products!!! Tracking stated my package has been in NJ since 12/19/20 and that no additional information is available.I did file a complaint with the BBB which is how I got FN to reship my items. Ordered £130 worth of clothing and waited 2 weeks for it to arrive and then received a letter saying if I wanted to receive my parcel I had to pay £80 in customs and taxes, despite already paying tax through the website. I ordered a gift card three days ago. Followed measurements on size chart, both items to small. 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