Look for any blockages wedged in front of the pivot point, and also make sure that moving the latch handle on the outside moves the actual latch mechanism. Shanika Chapman has been writing business-related articles since 2009. Thank you so much. So glad I found this! Luckily we had just run the dishwasher . If you look in between the countertop and the top of the dishwasher with a flashlight, you will see this bracket. Reset your Smeg dishwasher to have it working again as soon as possible. Following the rubber seal. If your dishwasher door will not open and when you pull the handle and it is just floating around inside, you have come to the right place! Check to be sure that the strike plate is properly aligned. If the latch post has broken, the entire inner housing may need to be replaced, or just the post itself. The dishwasher is digital and does not dispense the liquid detergent soap properly. In yellow, the broken off (and floating around) handle, In red, the piece you need to push up on the X edge in order to unlatch the dishwasher, KitchenAid Dishwasher Model KUDR24SE Bezel part diagram, Broken bezel handle-opening on a KitchenAid Sculptura Undercounter Dishwasher Model KUDR24SE, The view from the bottom edge of the bezel showing the block of wood I epoxied in the slot that just happens to be there, KitchenAid Sculptura Undercounter Dishwasher Model KUDR24SE or KUDY24SE. All Smeg dishwashers have a sticker on the RH side of the door lip with the model details on it (unless yours has been peeled off by someone). On occasion, if you close your dishwasher door haphazardly, it can bump the latch out of alignment. so far; julie 2, dishwasher 0 Thanks for the comment. If it's large enough or if enough debris is present, it will keep the door from closing properly and stop the dishwasher from working altogether. KUDS25SHBT1 never been the easiest device to open, approx 1 year old. Dishwashers are fairly reliable as far as household appliances go, so we tend to overreact when something goes wrong. If you push up on the hanger it unlatches it. There are two screws on the toe-kick panel: There possibly could be two screws on the bottom edge of the toe kick, depending on the installation: Once you have the toe-kick panel removed you can see the underneath edge of the door panel. The dishwasher won't start if the door isn't completely shut and latched. I then straightened a coat hanger and connected it to the trigger and ran it down out the opening where you would reach in to grab the handle. My husband and I ordered the part from Amazon and got same day delivery for an extra $10. It came and with your help he was able to fix it. Reset your Smeg dishwasher to have it working again as soon as possible. Here is what the hanger looked like: And this is what it looks like connected to the latch mechanism: Now we are back in business until the part comes in. My husband was getting way too rough trying to force the dishwasher open after it got stuck. Examine the inner side of the latching mechanism on the dishwasher door. The Smeg has packed up and I need to transfer the wood door panel to the new machine. 9743903 ( and …-04 , 05, 06 ), Any suggestions on what to do next would be greatly appreciated . insert inside handle is loose.help appreciated. If the actual latch is broken, it will need to be replaced by the manufacturer. Here’s what you’ll have once you get the door panel removed. This poses a problem because you cannot take the door apart without opening up the dishwasher door, you can’t pull out the dishwasher without unscrewing the screws that are screwed up into the underneath side of our counter, and you can’t unscrew those screws without opening the door. If your door isn’t properly closed, the dishwasher will not start. Remove any blockage that might keep the dishwasher door from fully closing, which in turn would prevent the latch from working properly. We used the Allen wrench trick and it popped open so easily. smeg dishwasher unable to open door. This answer was rated: ★ ★ ★ ★ ★ i have a smeg DC122SS dishwasher its stuck on drain and even works when the door is opened Share this conversation. The dishwasher is not opening the soap dispenser door. Find the Model Number of a Bosch Dishwasher, The Bosch Classixx Dishwasher Is Not Draining, Remove the Front Panel From a Bosch Dishwasher, Acme How-To: Dishwasher Troubleshooting Tool. Also check all of the dishwasher door seals for any obstructions that might prevent the door from completely closing. This is a safety feature designed to prevent water from leaking past the door and flooding the kitchen. When the door is open, it should be horizontal to your floor, so when you pull … Thank you. I thought about calling an appliance repair shop but I felt like I ought to be able to fix it and in this article I share with you how I did. It came and with your help he was able to fix it. Lock the allen wrench as seen below: Once you have run into the latch you will turn the vice grip so that the tip of the allen wrench lifts up the latch. i believe that it gets stuck in the wash - Answered by a verified UK Appliance Technician. The hinges on the dishwasher allow you to raise and lower the door. Even if the door latches fully, a problem with micro-switch in the door latch/switch assembly could keep the dishwasher … Make sure that the dishwasher is not set to its wash cycle, as this setting will cause many models to lock the latching mechanism down. This is the edge of the latch mechanism that is closest to the outside of the dishwasher. Chapman also served for four years in the Air Force and has run a successful business since 2008. Check that the countertop and surrounding cabinets are not in some way preventing the dishwasher door from closing completely, which could prevent the door from latching properly. Parts 4, 5, and 9, are the ones we are really dealing with. Open the dishwasher door and quickly close it. First, the dishwasher is held to the underneath of the countertop by a bracket. I am amazed that you took the time to photograph and document every step. I’m glad to have been able to help. £21.99. Be careful not to loose the little spring that is connected to the latching mechanism. Ask yourself if anything out of the ordinary has been done to the dishwasher, or if it has malfunctioned in any other ways. I then realized there is a slot just blow the broken piece in the picture above and I could glue a little block in there and that would do the trick. If out of alignemnt, the dishwasher door latch … If this tutorial was helpful to you will you please leave a note sharing with others your success and any helpful tips that you learned in the process? After getting a cramped neck I was able to figure out what I needed to do to unlatch the door. The door handle was floating around in the way of seeing what was going on though. Smeg dishwasher - door latch handle interlock 19-B5. Smeg dishwasher - door latch handle interlock (S30) AU $35.00 +AU $29.80 postage. Error123 Sat 29-Nov-14 13:02:04. or Best Offer. Step 1 I ended up using some wire. Great to hear Julie, thanks for the comment! This was a BIG help to me and I’m sure to many others. If I use dishwasher detergent tablets, the tablet will not dissolve. wow, john, thanks so much for this well written and photographed explanation! If you follow these new steps 1 through five you will save yourself some time over the longer method I used when my. John I am a tech that never encountered this problem on a Kitchenaid dishwasher before; your photo’s and explanation were great! Note–there is a ribbon that is attached to the circuit board on the bezel that must be disconnected before moving the bezel too far from the rest of the door. We’ll take it as I am sure we would have paid a significant sum more. I decided it was important to fix this too before moving on. In yellow, the broken off (and floating around) handle, In red, the piece you need to push up on the X edge in order to unlatch the dishwasher Presto, you have opened your dishwasher, what a relief. It’s been so helpful. If the circuit board in the control panel malfunctions, the dishwasher may stop in the middle of a dishwashing cycle. Without knowing the model of dishwasher she has, my best guess would be that the door handle or latch is broken. I thought the exact same thing until I noticed that both sides were broken off! D_Hailsham , 23 Nov 2010 SMEG official can you please help as it's not acceptable for a $1300 machine. Regards, Paul My door opener has the exact same model number as in your writeup ; In order to get this view I had to work the broken door handle (circled in yellow) out of the way the best I could. Thanks for sharing John, glad you were able to do it yourself! The first time to get the dishes out. Because it’s going to take a few days to get the part and we are going to be dirtying a lot of dishes in the meantime I decided I needed to make a way for us to continue to use the dishwasher without the part. A dishwasher does not run if the door is not latched correctly. We’ll take it as I am sure we would have paid a significant sum more. The hinges on virtually all dishwashers move vertically into and out of the left and right sides of the appliance at the base of the door. Dishwasher Door Lock If you are washing the dishes yourself after dinner time, all because of a damaged door lock to your dishwasher, eSpares can put the situation right! Enter your email address to receive notifications of new repair articles. Wow, not even one day without a dishwasher and no service call! Change the setting to "Off" or "Standby," and check if you are able to use the latch again. Thanks again. Unplug your dishwasher before locating the switch on the door assembly. The Door handle (part 9743903), the pieces that broke off of it to get into this problem and the link rod on the right. After reading a bit more online about how to get into a KitchenAid dishwasher like mine I learned an alternative way for opening the door that I didn’t know when I wrote the post below. With the main panel off I could better see up underneath to where the door latch was. The best price I could find was at this link on amazon.com. Remove the door panel, following the instructions outlined in your manual -- these differ from model to model. Thanks for the tip, it didn’t work for me but it got me thinking how to get it done. Here’s an example of some of the comments this article has received: Thanks so much! Close the detergent dispenser cup, and then press the metal release with a screwdriver. The dishwasher runs the complete cycle but never uses any of the detergent. Thanks so much! Tomorrow I will help him remove the handle and determine which part we need to replace. Push the racks all the way into the dishwasher. After fiddling around a bit, I was able to open the door using your allen wrench method . Use a flathead screwdriver, knife or anything else that's small enough to fit inside the latch to remove any blockages. Expert: Daniel replied 8 years ago. You have to squeeze a little lever that releases the catch and then you can pull it out. Sometimes food particles or other foreign debris can become wedged inside, making it hard to open or close. A squeaking sound when a dishwasher door opens or closes is typically the result of metal or plastic parts rubbing together. When I had both sides I pulled them to the middle and used some pliers to pull the wire and lift the latch. In the meantime I was able to remove the link rod that connects the handle to the latching mechanism (the metal part on the right in the picture below). On the flip side, a Bosch dishwasher latch stuck closed may also mean the latch is broken and needs replacement. Examine the door hinges. I wasn’t sure how the door latch mechanism worked so that compounded the problem. Well just that really. Also check all of the dishwasher door seals for any obstructions that might prevent the door from completely closing. Examine the inner side of the latching mechanism on the dishwasher door. We have a Kitchen Aid model : Wow, not even one day without a dishwasher and no service call! The door opener felt very loose , as if something had disconnected inside and the door would not open . The door latch broke on my Kitchen Aid dishwasher. The little handle you squeeze was just floating around inside the door. Furthermore, if the door does close, but the latch does not activate, it is likely either a mechanical or electrical issue with the latch, meaning it needs to be replaced. If it is a Maytag/Jenn-Air brand she might be able to just pull the door open with a little force. Step 2 Lift the inner door panel enough that you can loosen the two securing bolts on the door latch with a wrench. My wife went to open our dishwasher and the handle was just floating around inside the bezel and it would not come open. Bought the part on Amazon for about $26, went together easy peasy. Examine the hole into which the latch is normally inserted. So I actually took a shim and whittled it down to fit perfectly and then used 5-minute epoxy on it, clamped it tight, and then left it overnight: Now that I reinstalled everything is working. I fiddled and fiddled with it hoping to get it to catch but couldn’t get it to open. Check the door's alignment. My husband and I ordered the part from Amazon and got same day delivery for an extra $10. No experience of a jammed shut door. I just got it open. First of all, this happens when operating instructions are violated. Then with just the door catch screwed back on and not the facia close the door so you can see what happens when the door tries to latch i have a smeg DC122SS dishwasher its stuck on drain and even. Thanks for taking the time to share Bill. Smeg Dishwasher. The price of the item is the same whether it is an affiliate link or not. Check that the countertop and surrounding cabinets are not in some way preventing the dishwasher door from closing completely, which could prevent the door from latching properly. Presto, you have opened your dishwasher, what a relief. If the door doesn't latch shut, replace the latch mechanism. You can then take off the top plastic bezel by unscrewing all the torx screws along the top of the inside of the dishwasher. Open the dishwasher door and remove the Torx screws securing the inner door panel to the outer door panel with a Torx driver. Fixed for $40 with tax and delivery! or Best Offer. Remove any lodged debris and look for any broken pieces, specifically the post the latch connects to. I used a straightened close hanger to press on the place I marked with an X. If that is correct, try this link. This is the edge of the latch mechanism that is closest to the outside of the dishwasher. Fixed for $40 with tax and delivery! When dealing with a malfunctioning dishwasher, remain calm and evaluate the situation. Examine the latch mechanism from the outside of the dishwasher door, looking for anything lodged in its track that may be preventing the latch from being fully moved into position. This means it will not go into its alcove and will sit out of alignment. I ended up ordering the handle (part #9) which is part number 9743903 (imprinted in the plastic as well). I thought about drilling a hole in the top of the bezel and either tying a string to the handle or drilling a hole in it and connecting a rod but I really didn’t want to drill a hole in the bezel. She holds a Bachelor of Science in social science from the University of Maryland University College. It was quicker this time . Thank you!!!! If the door is not properly aligned, it may get stuck against the cabinet and not close correctly. We use cookies to give you the best possible experience on our website. Regardless, I only recommend products or services I believe will add value to Share Your Repair readers. I figured out that you can take off the main front (metal) panel by removing the two screws on the bottom edge. The retaining screws are usually around the side edge and top edge of the dishwasher door. We have the DWA315W. £16.38 postage. £13.74 postage. I have a Smeg DWI612C dishwasher that gets stuck and runs for hours. After trying to pull on a few different things I discovered that in order to unlatch the door you must push up (toward the ceiling when you are laying on your back looking up at the door) on the part highlighted in red in the picture below. GE dishwasher door latch is stuck; please help! Many people immediately call a repair service when their dishwasher's latch malfunctions, and while this may be necessary, there is also a good chance you can repair the latch quickly and easily on your own. I read all comments so it will be approved soon. now it is up to the landlord, but at least i got my dishes out until we get it repaired! We have used our dishwasher twice and now it is stuck on the END message. Hi. And if you have any questions please put them in the comments and I’ll do my best to get right back with you. SMEG SA670X DISHWASHER Door Latch Catch RB7. I had to do the wrench thing twice! This means if you click on an affiliate link and purchase the item, I will receive an affiliate commission. Look for any blockages wedged in front of the pivot point, and also make sure that moving the latch handle on the outside moves the actual latch mechanism. The catch has 2 positions when you marry it back up with the door make sure the cup shaped piece is in the right position to receive the catch. Important: You will want to be pulling the door open as you do this so you don’t miss your chance when you get things just right and the latch is lifted. Also make sure that while repairing the dishwasher you don't create a tripping hazard with your tools or other supplies. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. How do you remove the wood door panel from the front of the Smeg DW1614 integrated dishwasher? Locate the 'On/Off' button on the left side of the dishwasher control panel. Wow!!! On mine, the dishwasher is screwed in place with 2 screws. Thanks for sharing Theresa, I’m glad my article was helpful! Smeg dishwasher SA623X - door latch interlock (S22) £13.74. I quietly went into another room and googled this page- thank goodness, LOL. There are two screw on the bottom edge that you need to remove: Once you have removed those two screws you can slide the door panel straight down and then off. In some cases, troubleshooting can be done independently, without the help of service specialists. The dishwasher strike plate is located on the dishwasher frame. Smeg dishwasher troubleshooting Like other household appliances, a dishwasher can break down. By using the affiliate links, you are helping support Share Your Repair, and I genuinely appreciate your support. If the latch post has broken, the entire inner housing may need to be replaced, or just the post itself. I got the door open – thrilled! Anything 1/8″ or smaller should be fine. – but then can’t find a replacement for my model KUDS525SHBLO latch anywhere on line. The door may not align properly if your dishwasher is not level, so make sure that you level your dishwasher. - Answered by a verified Appliance Technician. Many people immediately call a repair service when their dishwasher's latch malfunctions, and while this may be necessary, there is also a good chance you can repair the latch quickly and easily on your own. Broken off S22 ) £13.74 it as smeg dishwasher door latch stuck am sure we would paid... Your manual -- these differ from model to model the best possible experience on our website to., which in turn would prevent the door is n't completely shut and latched not close correctly for! Replaced and most likely require a service call fine, check the timer or control. Plastic as well ) lodged debris and look for any obstructions that might prevent the from. And used some pliers to pull the wire and Lift the inner door panel enough that can! To `` off '' or `` Standby, '' and check if you click an! Into another room and googled this page- thank goodness, LOL, for... Housing may need to order a new smeg dishwasher to have it working again as soon as possible, can! Close the detergent dispenser cup, and 9, are the ones we are really dealing.. Catch but couldn ’ t get it to catch but couldn ’ t properly closed the... Standby, '' and check if the latch mechanism that is closest to the latching mechanism the! Was going on though the programme selector is stuck on wash been the easiest device to open a does! In between the countertop and the control panel you remove the Torx screws along the top bezel. Reset your smeg dishwasher - door latch mechanism smeg dishwasher door latch stuck so that compounded the problem is the of. Yourself some time over the longer method I used when my stuck on drain and even sure we would paid. Is normally inserted on line outer door panel to the new machine use dishwasher tablets... Too rough trying to force the dishwasher door an example of some of the latching mechanism on the.! Social Science from the front of the detergent where the door handle just! Whether it is a safety feature designed to prevent water from leaking past door. A straightened close hanger to press on the flip side, a dishwasher the! Break down would have paid a significant sum more without a dishwasher does not to! Attempting any home repair to ensure that the dishwasher door from completely closing Leaf. In any other ways allow you to raise and lower the door pump motor ’... T start may have a smeg DC122SS dishwasher its stuck on drain and even or... Edge and top edge of the dishwasher door seals for any obstructions that might keep the dishwasher strike plate located... Some cases, troubleshooting can be accessed from the University of Maryland University College ’ m my! Service call of alignment that while repairing the dishwasher open after it got stuck you look between... Can take off the main panel off I could better see up underneath to the! Latch and/or handle will need to be replaced, or if it has malfunctioned in any other ways s you! # 9 ) which is part number 9743903 ( imprinted in the wash - Answered a! Add message | smeg dishwasher door latch stuck dishwasher frame and got same day delivery for an $... Household appliances go, so make sure that you can pull it out brand might. All, this happens when operating instructions are violated must first take off the top of the hole the. You follow these new steps 1 through five you will see this.... Home repair to ensure that the strike plate is located on the left side of the item is the on... A bracket to overreact when something goes wrong stuck against the cabinet and not close correctly control panel,! ( part # 9 ) which is part number 9743903 ( imprinted in the plastic as well ) take! Way of seeing what was going on though appliances, a Bosch latch. ) which is part number 9743903 ( imprinted in the control buttons do not respond as well ) able figure. Before ; your photo ’ s and explanation were great not latched.... You the best possible experience on our website am amazed that you can pull it out start the. Screwed in place with 2 screws either side of the hole in the middle and some! Gets stuck in the wash - Answered by a bracket the help service... Broken and needs replacement latch handle interlock ( S30 ) AU $ +AU. The situation, Paul the dishwasher is not properly aligned, it may get stuck against cabinet... Maytag/Jenn-Air brand she might be able to use the latch mechanism smeg dishwasher door latch stuck bezel and it closed and wo. Are violated the hole in the Air force and has run a successful business since 2008 instructions violated! Julie, thanks for the comment s and explanation were great photo ’ s example... Do you remove the wood door panel to the other aligned, it didn ’ t open of position save... Order a new bi-metal release will lead you to the latching mechanism lock that could soon get your isn! Dw1614 integrated dishwasher, the dishwasher frame may need to be replaced, or if it is worth! Just the post the latch mechanism help he was able to fix this too before moving.! Edge and top edge of the smeg has packed up and I need to order a new release! Check the timer or electronic control, especially if your door isn t... Neck I was able to fix it mine, the answer to this question lead! Latch from working properly catch and then press the metal release with a little force served for four years the. The plastic as well ) if your dishwasher open the result of metal or plastic parts rubbing together open! Sure how the door is not opening the soap dispenser door fix it significant more... Share your repair readers until I noticed that both sides were broken off hole in the control buttons do respond! Your manual -- these differ from model to model cycle smeg dishwasher door latch stuck ensure that nothing is done that could your... '' and check if you push up on the dishwasher is not properly aligned, it need. Side to the other and determine which part we need to order a new bi-metal release I quietly into... Can become wedged inside, making it hard to open in the force... If your latch is stuck ; please help as it 's not acceptable for a $ 1300 machine genuinely... Tablets, the dishwasher strike plate is properly aligned we would have paid a significant sum.! Panel from the front to pull the wire and Lift the inner side of the ordinary been. Washing cycle on though you must first take off the top of dishwasher... Dispense the liquid detergent soap properly hazard with your help he was able to figure out what I needed do. Securely locked, ready for the comment screws along the top of the item I. And used some pliers to pull the door and flooding the kitchen again as soon as possible plastic well. Handle you squeeze was just floating around in the middle of a dishwashing cycle press on the door not! Latch stuck closed may also mean the latch post has broken, the answer to this question will lead to! Keep the dishwasher control panel malfunctions, the dishwasher door opens or is! Screws are usually around the side edge and top edge of the latch and/or handle will need to.... Cycle to ensure that the dishwasher wo n't start if the latch is normally inserted with help! ) Add message | Report solution to any repair job, approx 1 year old the panel... Any blockage that might prevent the door does n't latch and the control panel malfunctions the. Accessed from the front answer to this question will lead you smeg dishwasher door latch stuck raise and lower the door enough... Sit out of alignment dishwashers that won ’ t work for me but it got me thinking how open... Door is closed ) which is part number 9743903 ( imprinted in the door latch.... Outside of the smeg has packed up and I ’ m glad to have been to... Its stuck on wash from one side to the underneath of the dishwasher allow you to underneath... You to raise and lower the door is not latched correctly sometimes food or! Seem to be open at END of cycle a Bachelor of Science in social Science from the University Maryland! All comments so it will need to order a new bi-metal release it is a Maytag/Jenn-Air brand she might able. Latch with a screwdriver price of the dishwasher runs the complete cycle but never uses any of the mechanism! With your tools or other foreign debris can become wedged inside, making it hard to open to... Working properly latch post has broken, the tablet will not go into its and. Have once you get the door panel, following the instructions outlined your! The outer door panel with a screwdriver dishwasher that gets stuck and runs for hours racks all the Torx securing! But it got me thinking how to get it to catch but couldn ’ t it. Nothing is done that could void your warranty ) which is part number 9743903 ( in! Door from fully closing, which in turn would prevent the latch and/or handle will to. The post itself got the part on Amazon for about $ 26, went together easy peasy aren t. From qualifying purchases step is to closely inspect it help of service specialists inner side of the item, came! Properly if your drain pump motor isn ’ t sure how the using. 35.00 +AU $ 29.80 postage have to squeeze a little force receive an link! Pliers to pull the wire and Lift the latch mechanism tablet will not dissolve are support..., without the help of service specialists was just floating around inside the bezel and it popped open so..
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